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Apparel

Shipping & returns

What to expect when you order from Ascend Faith, and what we’ll do if something isn’t right.

Applies from Collection 001 launch

Shipping

Returns & exchanges

Damaged or incorrect items

If your order arrives damaged, defective or isn’t what you ordered, send us a message with your order number and a photo. We’ll make it right with a replacement or a full refund, including return shipping.

How to start a return

  1. Send us your order number and what you’d like to return or exchange through the contact form.
  2. We’ll reply with the return address and instructions.
  3. Ship the item back. We’ll email you when it arrives and your exchange or refund is on its way.

Questions about an order? We’re here to help.